Refund Policy

Last updated: June 2026

Pro is a one-time payment for a fixed access period — it does not auto-renew. We offer a 7-day refund on a Pro access payment if you're not satisfied. No questions asked.

1. Eligibility for refunds

You are eligible for a full refund if:

You request a refund within 7 days of your Pro access payment
You have not previously received a refund for a spndrai.com Pro access payment

Refund requests made after 7 days of payment are evaluated on a case-by-case basis at our discretion.

2. How to request a refund

To request a refund, email us at support@spndrai.com with:

The email address associated with your spndrai.com account
The date of the payment you wish to refund
A brief reason for the request (optional but appreciated)

We will process eligible refunds within 5–7 business days. Approved refunds are handled through support and credited back to your original payment method via Cashfree, our payment processor. When a full refund is confirmed, your Pro access ends.

3. How Pro access works

Pro access is a one-time payment that unlocks Pro for a fixed period (30 days for monthly, 365 days for annual). There is no auto-renewal and you are never charged automatically. When the access period ends, your account reverts to the Free tier and your data remains accessible. To continue on Pro, renew manually at any time.

4. Annual (365-day) Pro access

For annual Pro access, a full refund is available within 7 days of payment. After 7 days, we do not offer pro-rata refunds for the remaining days. We recommend starting with 30-day (monthly) Pro access if you are unsure.

5. Free tier

The Free tier has no charges and therefore no refund applicable. You can use spndrai.com for free without providing any payment details.

6. Contact

For any billing or refund questions, contact us at support@spndrai.com. We aim to respond within 1 business day.